Returns & Exchanges
At Laura, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Simply follow our easy online process to receive a refund to your original payment method or a store credit.
Initiate Your Return
Log into your Laura account or use our guest portal to select the items you wish to return and state the reason for the request.
Print Your Label
Download and print the pre-paid shipping label provided in your confirmation email and securely package your items in their original box.
Drop Off Package
Hand over your return package to any authorized courier drop-off location or schedule a home pickup through our logistics partner.
Receive Your Refund
Once our warehouse team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing